Refund policy

Return and Refund Policy

Return requests
You may request a return within 7 days of receiving your order. To start a return, please contact us using the store contact information and include your order number.

Return eligibility
To be eligible for a return, the item must be unused, in its original condition, and returned with its original packaging. Please do not send an item back before receiving return instructions from us.

Return shipping costs
Customers are responsible for return shipping costs unless an item arrives damaged, defective, or incorrect.

Damaged, defective, or incorrect items
Please contact us within 7 days of delivery and provide clear photos of the item and packaging. If we confirm that the item is damaged, defective, or incorrect, we will provide return instructions and cover the applicable return shipping cost. We may offer a replacement or refund, depending on availability.

Refunds
After we receive and inspect an approved return, we will notify you of the outcome. Approved refunds are issued to the original payment method. Your bank or payment provider may take additional time to process the refund.

Non-returnable items
Items that show signs of use, damage caused after delivery, or are returned without prior approval are not eligible for a refund.